Cadillac Palace Theatre

Located in the heart of the theatre district, the Cadillac Palace Theatre presents the best in pre-Broadway and touring Broadway musicals, plays and dance. For patrons with disabilities, Broadway In Chicago posts detailed access information online and has an accessibility specialist. Call 312-977-1700 ext. 5 or TTY 800-359-2525 and leave a name and phone number, and the specialist will respond within 24 hours to take your priority reservation.

151 W. Randolph St. (Cross Street: LaSalle)
Chicago, Il
Phone Number: (312) 977-1701
www.boardwayinchicago.com

Broadway In Chicago Ticketline: (800) 775-2000
www.broadwayinchicago.com
www.broadwayinchicago.com/theatreinfo_specialneeds.php

Parking/Loading Zone

• Nearest offsite public parking lot/garage
  • Standard Parking
    200 W. Randolph
    312-263-0219

Features for People with Hearing Loss

• Assistive listening system - headsets available
• Sign language interpretation - regular schedule, available online
• Visual indicators in elevator
• Strobe fire alarms in public areas
• Public phone with volume control
• Note:
  • Headsets available from House Manager
  • ID or credit card required as security

Features for People with Vision Loss

• Orientation to theatre-on request
• Playbills in alternate format-large print
• Audio description of performances?regular schedule
• Elevator has audible indicators
• Braille/Tactile Signage: elevator controls, hoistways, restrooms
• Interior Signage: large print, high contrast, non-glare

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none
• Greeter to open door during shows

Performance Space

• Aisle seats with moveable/swing arms
• Wheelchair access to stage/playing area
• Wheelchair access to backstage
• Total Seats - 2300
• Wheelchair Spaces - 90
• Location
  • Main floor
• Back of main floor
• Companion Seats
  • Fixed or moveable, alongside

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair

Interior Access

• Corridor/path of travel at least 36" wide

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Accessible Facilities/Amenities

• Ticketing/Box Office-36" max. counter
• Information Counter-36" max.
• Brochure rack
• Coat Check
• Gift Shop
• Public Phone-54" max. to top control for side approach
• Drinking Fountain
• ATM

Accessible Bar / Snack Bar

• Counter service only
• Counter/buffet 36" max.

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings in but has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Easy grasp/lever handle or none
• Location
  • Lower level
• Note:
  • Restrooms on main level not wheelchair accessible