W Chicago Lake Shore

Located right on Lake Shore Drive, this hotel offers unparalleled views of Lake Michigan. The décor is modern and the clientele youthful. Features include a rooftop lounge, lively lobby bar, spa and indoor heated pool overlooking the lake. All rooms have a chaise lounge, oversized desk and high-speed internet access.

644 N. Lake Shore Dr (Cross Street: Ontario St.)
Chicago, Il 60611
Direct Reservation Number: (312) 943-9200
Reservation Fax: (312) 255-4456
Toll-Free Reservation Number: (877) 946-8357
www.whotels.com

Price Category: Mid-range

21 wheelchair adapted rooms, 7 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• Connecting

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Nearest offsite public parking lot/garage
  • Apco-Standard Parking
  • 505 N. Lake Shore Dr.
  • 312-822-1006

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Braille/Tactile Signage: elevator controls, hoistways, restrooms
• Nearest grassy/dog relief area
  • In front of hotel

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none
• Secondary Entrance
  • Automatic or push button door

Lobby/Reception

• Paperless check-in

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Toilet riser
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Whiskey Sky
• The Living Room Roof top lounge and lobby bar
  • Table service available

Accessible Facilities/Amenities

• Ice Machine
• Business Center with Internet
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Fitness Room-free weights available
  • Accessible restroom with 1 grab bar
• Pool-ladder only into pool
• Spa-Bliss
  • Hydraulic massage tables
  • Full spa services
• ATM-lobby
• Hotel restaurant, Wave, is accessible only by going through the kitchen.

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings in but has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby
• L-shaped side grab bar

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 1105

• Near elevator
• Near lobby
• Standard
• Connecting room

Guestroom Bed Type/Features

• 1 king bed
• Open frame bed
• 36" space on at least one side of bed
• Bed height-30" but can be adjusted down to 19"
• Room also has a chaise lounge

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, closet rod, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls
• Desk/table has 27" knee clearance

Guest Bathroom

• Door has at least 32" clearance
• Sliding Door
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Tub-shower Combination
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Tub-shower Grab Bars
  • Grab bars on 3 walls, with second set 8"-10" above tub rim
• According to the manager, rooms with roll-in showers do not have fixed benches.
• These rooms were not available during the audit.