Easy Access Chicago

The Peninsula Hotel Chicago

 

The Peninsula Hotel Chicago

Luxurious and sophisticated, the Peninsula Hotel has spacious rooms with state-of-the-art electronics that allow guests to control guest room features with the push of a button. The hotel has five restaurants and lounges, an indoor pool, spa and 24-hour health club.

108 E. Superior St. (Cross Street: Rush St.)
Chicago, Il 60611
Direct Reservation Number: (312) 337-2888
Reservation Fax: (312) 751-2888
Toll-Free Reservation Number: (866) 288-8889
www.peninsula.com

Price Category: Expensive

14 wheelchair adapted rooms, 14 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Suite
  • Smoking
  • Non-Smoking
  • 1 bed (queen or king)
  • 2 beds
  • Connecting
  • 1 bed + sofa bed, 2 beds + sofa bed

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Provide ongoing staff sensitivity training
  • Room service available
  • Laundry service available

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Accessible loading zone
  • Valet
  • Nearest offsite public parking lot/garage
    • Standard Parking
    • 100 E. Huron
    • 312-664-3320

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
  • TTY for guest room
  • TTY for staff
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Visual indicators in elevator
  • TTY phone is available at the front desk.

<< Info Vision >>  

Features for People with Vision Loss

  • Restaurant menu in large print
  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
  • Interior Signage: large print
  • Nearest grassy/dog relief area
    • Outside hotel
  • Magnifier on request
  • Large number phone on request
  • Staff available to walk service dog

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Easy grasp/lever handle or none
  • Doorman 24/7

Lobby/Reception

  • Lowered counter/section
  • Lowered concierge desk
  • Chair with arms
  • Brochures available from concierge

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench
  • Shower chair (with back)
  • Shower stool
  • Toilet riser
  • Step Stool
  • Mini-refrigerator all rooms or on request
  • Larger, colder refrigerators on request

Accessible Restaurants and Bars

  • The Lobby
  • Avenues
  • Shanghai Terrace
    • Accessible restroom in restaurant or nearby
    • Chairs with arms
  • The Bar
    • Table service available
    • Chairs with arms

Accessible Facilities/Amenities

  • Fitness Room
  • Business Center with Internet
  • WiFi available
  • Meeting rooms
  • Shops
  • Pool has steps and rails into pool
  • Spa
  • No drinking fountain
  • No ice machines

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Mirror 40" or less from floor or tilted
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic or lever type
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Located in Lobby
  • No grab bars in women's stall.
  • Men's restroom not audited.

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>  

Guestroom 1832

  • Near elevator
  • Connecting room

Guestroom Bed Type/Features

  • 1 king bed
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 27"
  • Lower bed available on request

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Maneuvering clearance inside door 18" minimum
  • Heavy door
  • No lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Light in reach of bed
  • Window Opens
  • Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, room safe, closet rod, iron/board
  • No tight grasping/twisting: light switches
  • Desk lacks knee clearance

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Lowered amenities: hair dryer, robe hook, towels
  • Roll-in shower Grab Bars
    • Grab bars on 3 walls
  • No fold-down bench-portable shower bench on request
  • Mirror slightly high at 41"
  • Toilet not raised-toilet riser available.
  • According to management, other accessible guest rooms do have raised toilets 17"-19" in height.

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.