Sofitel Chicago Water Tower

This spectacular building designed by French architect Jean Paul Viguier has commanding views of the city. Located two blocks west of Michigan Ave., the hotel is perfectly situated for dining and shopping. Amenities include a restaurant, bar, health club, business center and 24-hour room service.

20 E. Chestnut St (Cross Street: State St.)
Chicago, Il 60611
Direct Reservation Number: (312) 324-4000
Reservation Fax: (312) 324-4026
Toll-Free Reservation Number: (877) 813-7700
www.sofitel.com

Price Category: Expensive

22 wheelchair adapted rooms, 6 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Smoke Free Property
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• 1 bed + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Nearest offsite public parking lot/garage
  • Standard Parking
  • 20 E. Chestnut
  • 312-324-4000

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • Park at Chestnut and Rush
• Magnifier on request

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Automatic door
• Doorman 24/7

Lobby/Reception

• Lowered counter/section
• Brochures available from concierge

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Shower chair (with back)
• Shower stool
• Toilet riser
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Café Des Architectes
  • Accessible restroom in or near the restaurant
• Bar
  • Table service available
  • Chairs with arms

Accessible Facilities/Amenities

• Ice Machine
• Business Center with Internet
• Wired internet connection in room
• WiFi available
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Shops
• Fitness room has free weights but no path of travel to them

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Ambulatory stall-grab bars on both sides of toilet
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located on 2nd Floor and 3rd Floor

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 807

• Near elevator
• Executive Room

Guestroom Bed Type/Features

• 1 king bed
• Open frame bed
• 36" space on at least one side of bed
• Room also has sofa bed
• Bed height-high
• Will change box spring to lower bed on request

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Maneuvering clearance inside door 18" minimum
• Lowered peephole
• Door heavy at time of visit but scheduled for repair

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, closet rod, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls
• Desk/table has 27" knee clearance
• Safe high but can be put on lower shelf.
• Windows do not open.

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, towels
• Roll-in shower
  • Level entry
  • Fold-down bench in reach of controls
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 3 walls
• Bench size 15" x 24"
• Sink levers high and hard to reach