Sheraton Chicago Hotel & Towers

This large conference hotel, virtually a city in itself, is located on the north bank of the Chicago River in easy reach of N. Michigan Ave., the Loop and Navy Pier. Onsite parking is an added convenience. The hotel has several restaurants, from fast food to a high end steak house, and a very pleasant lobby bar with river view.

301 E. North Water St. (Cross Street: Columbus Dr.
Chicago, Il 60611
Direct Reservation Number: (312) 464-1000
Reservation Fax: (312) 464-9140
Toll-Free Reservation Number: (877) 242-2558
www.sheratonchicago.com

Price Category: Mid-range

60 wheelchair adapted rooms, 8 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• Connecting

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Private parking lot with designated accessible spaces
• Garage height clearance 80".
• Lot also available across street.

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in accessible guest rooms - Bedroom only
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator
• No strobe fire alarms in public areas or restrooms

Features for People with Vision Loss

• Restaurant menu in Braille
• Restaurant menu in large print
• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, emergency exits
• Nearest grassy/dog relief area
  • Columbus & Illinois

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none

Lobby/Reception

• Chair with arms
• Reception counters not adapted

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Toilet riser
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Riverside Café
  • Accessible restroom near Riverside Café
• Shula's Steak House
  • See Restaurant Listings for details on Shula's Steak House
• Bar in lobby
  • Table service available

Accessible Facilities/Amenities

• Fitness Room-free weights available
• Business Center with Internet
• Meeting rooms
• Drinking Fountain
• Shops
• Pool has steps with rails into pool
• Ice Machine
  • Need to hold door open while getting ice, then back out
• Wifi available in lobby
• ATM

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located on Lower level near Riverside Café
• Sink top high-37".
• Lobby level restroom has a narrow wheelchair stall with no space for lateral transfer and also a 37" sink.

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 2315

• Standard
• Connecting Room

Guestroom Bed Type/Features

• 1 king bed
• 36" space on at least one side of bed
• Bed Height 25"
• Platform-type bed frame

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Lowered peephole
• Maneuvering clearance inside door 14"

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, electric sockets, light switches, drapery pulls
• No tight grasping/twisting: door locks, light switches
• Closet rod lowered on request

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • Fold-down bench in reach of controls
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 2 walls
• Hand-held shower head has 2 positions, high and low
• No rear grab bar at toilet.

Other Guest Rooms

• Guest room 2215, which has 1 king platform bed and tub/shower combination, has the same room features.
• The tub/shower has grab bars on 3 walls, with a second set 8"-10" above the tub rim