Millennium Knickerbocker Hotel

The Millennium Knickerbocker is located near Bloomingdale's, John Hancock Center, the Museum of Contemporary Art and the upscale boutiques of Oak Street, just one block north. Amenities include a fitness center, chic restaurant and bar and in-room high speed internet access.

163 E. Walton Pl. (Cross Street: N. Michigan Ave.)
Chicago, Il 60611
Direct Reservation Number: (312) 751-8100
Reservation Fax: (312) 751-9205
Toll-Free Reservation Number: (800) 621-8140
www.millenniumhotels.com

Price Category: Mid-range

17 wheelchair adapted rooms, 6 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• 1 bed + sofa bed (suite)

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Nearest offsite public parking lot/garage
  • G.O. Parking
  • 174 E. Walton Pl. 312-944-4050

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• TTY for guest room
• TTY for staff
• Visual alert for door
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator
• No strobe fire alarms in public spaces or guestrooms

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Large number phone
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print
• Nearest grassy/dog relief area
  • Michigan and Oak (2 blocks north)
• Magnifier
• Illuminated clock
• Braille/tactile signage for restrooms mounted on doors

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none

Lobby/Reception

• Chair with arms
• Brochures in reach-54" max. for side approach
• Clip board for check-in
• Guests with disabilities flagged as VIP's to expedite check-in

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Shower chair (with back)
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Nix Restaurant, lobby level
  • Accessible tables
  • Buffet 36" or less
  • Staff will assist
  • Accessible restroom near the restaurant
• Martini Bar
  • Table service available
  • Chairs with arms

Accessible Facilities/Amenities

• Wired internet connection in room
• WiFi available
• Meeting rooms
• Drinking Fountain
• Fitness Room-free weights available
  • 1" threshold at entrance, no space to maneuver
• Ice Machine
  • Front approach only while holding door
• Business center/Internet Not accessible
• Public Phone-54" max. to top control, approach from 1 side only
• ATM

Accessible Public Restroom

• Men's and Women's
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby

Elevator

• Door clearance at least 36"
• Elevator controls 54" or less
• Car Size 45" x 58", no audible indicators

Guestroom 405

• Standard

Guestroom Bed Type/Features

• 36" space on at least one side of bed
• Bed Height 24"
• 2 double beds
• Platform-type bed frame

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, closet rod, iron/board
• Desk/table has 27" knee clearance
• No in-room safe.
• Lamps have twist-type switches.

Guest Bathroom

• Door has at least 32" clearance
• Door swings in but has clearance beyond door swing
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, towels
• Roll-in shower
  • Level entry
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 2 walls
• No fold down bench-portable bench available
• No insulated sink pipes

Other Guest Rooms

• Guest room #1230, which has 1 king bed and a tub/shower combination, was also audited.
• Room features are the same.
• In the bathroom, there is no lateral transfer space and the side grab bar is slanted.
• The tub/shower has 2 sets of grab bars, higher and lower, on 2 walls.