Hilton Garden Inn Chicago Downtown Magnificent Mile

The hotel's location at Grand and State puts visitors in a bustling area with great shopping and restaurants. Amenities include one restaurant, a fitness center and indoor pool. Rooms have a refrigerator, microwave, coffee maker and two phones, with high-speed internet available.

10 E. Grand Ave. (Cross Street: State St.)
Chicago, Il 60611
Direct Reservation Number: (312) 595-0000
Reservation Fax: (312) 595-0955
Toll-Free Reservation Number: (877) 865-5298
www.hiltongardenchicago.com

Price Category: Mid-range

20 wheelchair adapted rooms, 4 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• Connecting

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Nearest offsite public parking lot/garage
  • Inter Park
  • 10 E. Grand Ave.
  • 312-294-7000

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Visual indicators in elevator
• No pay phones

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • State & Illinois (1 block south)

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none

Lobby/Reception

• Lowered counter/section
• Brochures in reach-54" max. for side approach

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Weber Grill
  • Accessible restroom in the restaurant
  • See Restaurant Listings for full details
• Bar Weber Grill
  • Table service available

Accessible Facilities/Amenities

• Pool
• Ice Machine
• Business Center with Internet
• WiFi available
• Drinking Fountain
• Fitness Room-must ask for assistance
• No pay phones

Accessible Public Restroom

• Men's and Women's
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby
• No access symbol

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 1130

• Near elevator
• Standard
• Connecting room

Guestroom Bed Type/Features

• 1 king bed
• Open frame bed
• 36" space on at least one side of bed
• Bed Height 26"

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, closet rod, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls
• Desk/table has 27" knee clearance
• No room safe.

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • No fold-down bench
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 3 walls

Other Guest Rooms

• Guest room #1630, which has a tub-shower combination, was also audited.
• The room was otherwise identical, aside from having a second set of grab bars 8"-10" above the tub rim.