Hyatt Regency Chicago

A popular conference hotel, the Hyatt Regency Chicago occupies two towers on Wacker Drive close to Michigan Avenue. The hotel has a spacious fitness room and several restaurants including Stetson's Chop House and Bar.

151 E. Wacker Dr. (Cross Street: N. Stetson Ave.)
Chicago, Il 60601
Direct Reservation Number: (312) 565-1234
Reservation Fax: (312) 239-4414
Toll-Free Reservation Number: (800) 233-1234
chicago.regency.hyatt.com

Price Category: Mid-range

63 wheelchair adapted rooms, 22 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• Connecting
• Club

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Nearest offsite public parking lot/garage
  • System Parking
  • 111 E. Wacker Dr.
  • 312-819-5051
  • (Access to hotel via lower level concourse and elevator)

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Bedroom only
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator
• Strobe fire alarms in restrooms-West Tower only
• TTY public phone-East Tower lobby area

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Nearest grassy/dog relief area
  • Columbus & Wacker

Accessible Entrance

• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none
• Level entry West Tower and from loading zone at East Tower
• Ramped entry from sidewalk level to East Tower entrance

Lobby/Reception

• Chair with arms
• Brochures in reach-54" max. for side approach
• Reception and concierge counters not lowered
• Staff come around to assist.

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Shower chair (with back)
• Step Stool
• Mini-refrigerator all rooms or on request
• Kit for persons of short stature
  • Step stool, reacher, pull-down closet rod

Accessible Restaurants and Bars

• The Bistro at 151, East Tower, lower lobby
  • Ramped entry
  • Accessible restroom near the restaurant
• The Bar at 151, East Tower, lower lobby
  • Table service available
  • Chairs with arms

Accessible Facilities/Amenities

• Fitness Room-free weights available
• Ice Machine
• Business Center with Internet
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Drinking Fountain
• Desks have 27" clearance, lots of room to maneuver
• Shops - Gift shop
• ATM
• Big Bar has enclosed lift from upper lobby
  • High bar/tables only.

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Restroom has push-button door.
• Accessible Men's and Women's restrooms are also located in the West Tower lobby.
• An ambulatory stall, with grab bars on both sides of a raised toilet, is located near reception in East Tower, upper lobby

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less
• In West Tower, key card slot for club floors, 32-35, is 58" high.

Guestroom 53`1

• Standard

Guestroom Bed Type/Features

• 36" space on at least one side of bed
• Bed Height 26"
• 2 double beds
• Platform-type bed

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole
• Push button door

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, room safe, closet rod
• No tight grasping/twisting: light switches, drawer pulls
• Desk/table has 27" knee clearance
• Request bellman to lower shelf with closet rod

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Toilet height 17" to 19"
• Roll-in shower
  • Level entry
  • No fold-down bench
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 2 walls
• No lateral transfer space beside toilet