Embassy Suites Hotel O'Hare Rosemont

This all-suite hotel, located across from the Donald E. Stephens Convention Center and one mile from O'Hare, has a restaurant, business center, meeting rooms and indoor pool with pool lift. Guests receive a complimentary cooked-to-order breakfast and a nightly manager's reception. High-speed internet access is available throughout the hotel. The CTA Blue Line to downtown Chicago is two blocks from the hotel. A complimentary wheelchair accessible shuttle is available for the airport and local destinations.

5500 N. River Rd. (Cross Street: Hwy 90)
Rosemont, Il 60018
Direct Reservation Number: (847) 678-4000
Reservation Fax: (847) 928-7659
Toll-Free Reservation Number: (888) 362-2779
www.embassyohare.com

Price Category: Mid-range
Smoke Free Property

10 wheelchair adapted rooms, 3 rooms with roll-in showers

Wheelchair adapted room types

• Suite
• Non-Smoking
• Connecting
• 2 beds (double) + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Room service available
• Laundry service available

Shuttle

• Property has wheelchair accessible shuttle
• Complimentary for local trips.

Parking/Loading Zone

• Accessible loading zone
• Valet
• Private parking lot with designated accessible spaces
• Garage has 98" clearance.
• Shared with Doubletree.
• Walkways connect to Convention Center.

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Large number phone
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Nearest grassy/dog relief area
  • At front and side of hotel

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Automatic door

Lobby/Reception

• Brochures in reach-54" max. for side approach
• Fold out shelf at each side of high counter for wheelchair access.

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower stool
• Mini-refrigerator all rooms or on request
• Hotel will obtain other adaptive items if requested.

Accessible Restaurants and Bars

• Basil's Kitchen
  • Accessible restroom in hotel lobby
• Breakfast room
  • Accessible tables in rear
  • Buffet 38" high
  • Staff on hand to assist
• Bar
  • Accessible tables in raised area but can be moved
  • Table service available

Accessible Facilities/Amenities

• Ice Machine
• Business Center with Internet
• Wired internet connection in room
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Drinking Fountain
• Shops
• Complimentary made-to order breakfast and manager's reception daily.
• Restroom in Basil's Kitchen not accessible.
• Pool-pool lift available.

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Ambulatory stall-grab bars on both sides of toilet
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Easy grasp/lever handle or none
• Located in Lobby.
• Door is heavy.
• Wheelchair stall has no rear grab bar and side grab bar is 48" high.

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 421

• Near elevator
• Suite

Guestroom Bed Type/Features

• 36" space on at least one side of bed
• Room also has sofa bed
• Bed Height 23."
• 2 double beds

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, closet rod, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls
• Table has 27" knee clearance
• No drapery pulls
• No room safe.

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • No fold-down bench
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 2 walls

Other Guest Rooms

• Guest room #420, which has a tub/shower combination, was also audited.
  • Room features were the same.
  • The tub/shower also had grab bars on 2 walls along with a second set 8"-10" above the tub rim.