Doubletree Hotel Chicago O'Hare

This newly renovated, full service hotel is located just off the I-90 Northwest Tollway between O'Hare International Airport and Schaumburg, IL. Amenities include one restaurant, fitness center, indoor pool, convenience store, meeting rooms, business center and wireless internet access in public areas. The hotel's complimentary airport shuttle is wheelchair accessible.

5460 N. River Rd. (Cross Street: Hwy 90)
Rosemont, Il 60018
Direct Reservation Number: (847) 292-9100
Reservation Fax: (847) 292-9295
Toll-Free Reservation Number: (800) 222-8733
www.doubletree.com

Price Category: Mid-range

8 wheelchair adapted rooms, 6 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Smoking
• Non-Smoking
• 1 bed (king) + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• Property has wheelchair accessible shuttle
• Complimentary service

Parking/Loading Zone

• Accessible loading zone
• Valet
• Private parking lot with designated accessible spaces
• Notes: 98" clearance.
• Garage shared with Embassy Suites O'Hare and connected by walkways to Convention Center.

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Large number phone
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • Outside hotel
• Magnifier

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Automatic door
• Easy grasp/lever handle or none

Lobby/Reception

• Lowered counter/section
• Chair with arms
• Brochures in reach-54" max. for side approach

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Off The Park
  • Chairs with arms
  • Accessible restroom near the restaurant
• Bar
  • Table service available
  • Chairs with arms

Accessible Facilities/Amenities

• Fitness Room
• Fitness Room-free weights available
• Ice Machine
• Business Center with Internet
• Wired internet connection in room
• WiFi available
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Shops
• Pool has ladder only
• Vending machines

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings in but has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 426

• Near elevator
• Standard

Guestroom Bed Type/Features

• 1 king bed
• Open frame bed
• 36" space on at least one side of bed
• Room also has sofa bed
• Bed Height 26"

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, iron/board
• No tight grasping/twisting: door locks, drawer pulls
• Desk/table has 27" knee clearance
• Twist-type lamp switches.
• Safe available at front desk

Guest Bathroom

• Door has at least 32" clearance
• Door swings in but has clearance beyond door swing
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • Fold-down bench in reach of controls
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 3 walls