Easy Access Chicago

Westin Chicago River North

 

Westin Chicago River North

Located on the scenic Chicago River, the Westin is in easy reach of the popular restaurants, galleries and entertainment venues of the trendy River North area. The hotel has 2 restaurants, health club and spa, meeting rooms and business center. There is one wheelchair accessible suite. The property is smoke-free.

320 N. Dearborn St. (Cross Street: Kinzie St.)
Chicago, Il 60610
Direct Reservation Number: (312) 744-1900
Reservation Fax: (312) 527-2650
Toll-Free Reservation Number: (800) 937-8461
www.westinchicago.com

Price Category: Mid-range

16 wheelchair adapted rooms, 2 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Suite
  • Smoke Free Property
  • Non-Smoking
  • 1 bed (queen or king)
  • 2 beds
  • 1 bed + sofa bed

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Room service available
  • Laundry service available

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Accessible loading zone
  • Valet
  • Nearest offsite public parking lot/garage
    • Standard Parking
    • 320 N. Dearborn St.
    • 312-288-2912

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Bedroom only
  • TTY for guest room
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Volume control public phone
  • Visual indicators in elevator
  • TTY for staff.
    • Location PBX

<< Info Vision >>  

Features for People with Vision Loss

  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, restrooms, emergency exits
  • Nearest grassy/dog relief area
    • State & Illinois (4 blocks away)
  • On guestroom door, tactile signage only

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Easy grasp/lever handle or none

Lobby/Reception

  • Lowered counter/section

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench
  • Shower chair (with back)
  • Shower stool
  • Toilet riser
  • Step Stool
  • Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

  • Ember
  • Kamehachi
    • Buffet for Sunday brunch
    • Staff will assist
    • Accessible restroom in or near the restaurant
  • Bar-Hana Lounge
    • Ramped entry
    • Table service available
    • Pedestal blocks toe clearance for tables

Accessible Facilities/Amenities

  • Fitness Room-free weights available
  • Ice Machine
  • Meeting rooms
  • Spa-hydraulic tablehine Business center/Internet-Open 8am-5pm
  • 24 hour kiosks not accessible
  • High speed internet available in guestroom
  • Public Phone-House phone only within reach range

Accessible Public Restroom

  • Men's and Women's
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic or lever type
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Located on River Level 1
  • Stall door 29"
  • Lobby restroom is less accessible.

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>  

Guestroom 301

  • Near elevator
  • Standard

Guestroom Bed Type/Features

  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 24"
  • 2 full beds
  • Bed height can be adjusted.

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Guestroom Lowered Controls: door locks, electric sockets, room safe, closet rod
  • No tight grasping/twisting: door locks, drawer pulls
  • Desk/table has 27" knee clearance.
  • Windows do not open.

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls automatic or lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Lowered amenities: hair dryer, towels
  • Tub-shower Combination
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
  • Tub-shower Grab Bars
    • Grab bars on 2 walls.
  • Roll-in showers do not have fixed benches.
  • Portable shower benches are available.

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.