Easy Access Chicago

Ritz Carlton Chicago, A Four Seasons Hotel

 

Ritz Carlton Chicago, A Four Seasons Hotel

the Ritz Carlton offers luxury accommodations in a perfect location next to Water Tower Place and the Museum of Contemporary Art. Amenities include an accessible spa, fitness room, indoor pool, business center and one of the prettiest restaurants in town, The Café.

160 E. Pearson St. (Cross Street: N. Michigan Ave.
Chicago, Il 60611
Direct Reservation Number: (312) 266-1000
Reservation Fax: (312) 573-5222
Toll-Free Reservation Number: (800) 621-6906
www.fourseasons.com/chicagorc

Price Category: Expensive

3 wheelchair adapted rooms, 2 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Suite
  • Smoking
  • Non-Smoking
  • 1 bed (queen or king)
  • 2 beds
  • 1 bed + sofa bed (suite)

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Room service available
  • Laundry service available

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Accessible loading zone
  • Valet
  • Nearest offsite public parking lot/garage
    • Standard Parking
    • 845 N. Michigan Ave.
    • 312-440-3163

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
  • TTY for guest room
  • TTY for staff
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Visual indicators in elevator
  • Volume control house phone-no public pay phone

<< Info Vision >>  

Features for People with Vision Loss

  • Restaurant menu in Braille
  • Restaurant menu in large print
  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, emergency exits
  • Interior Signage: large print, high contrast
  • Nearest grassy/dog relief area
    • Schulman Park, across street

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Automatic door

Lobby/Reception

  • Chair with arms
  • Staff come around counter and provide binder as writing surface

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench
  • Shower stool
  • Toilet riser
  • Step Stool
  • Mini-refrigerator all rooms or on request
  • Commode

Accessible Restaurants and Bars

  • The Café
    • Accessible restroom near the restaurant
    • See Restaurant listings for full details
  • The Greenhouse Bar
    • Table service available
    • Chairs with arms

Accessible Facilities/Amenities

  • Fitness Room-free weights available
  • Pool has steps and handrails into pool
  • Spa
    • Hydraulic tables, accessible toilet with side grab bar
  • Business center/Internet Open 7am-4pm
    • Desks have knee clearance
  • No public phone, house phone is lowered

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Towels/soap/vending within reach-48" or less from floor
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Located in Lobby
  • Mirror slightly high at 43"
  • Push button door for entry/exit.

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less
  • In guest room elevator, controls are not lowered but 15th floor accessible guest rooms are within reach range.

<< Vision Guestroom >>  

Guestroom 1533

  • Near elevator
  • Standard

Guestroom Bed Type/Features

  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 25"
  • 2 double beds

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Light in reach of bed
  • Window Opens
  • Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, room safe, closet rod
  • Lamps, drawer pulls and safety latch all require tight grasping or twisting.
  • 29" closet door.

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings in but has clearance beyond door swing
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Insulated sink pipes
  • Faucet controls automatic or lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Lowered amenities: hair dryer, robe hook, towels
  • Roll-in shower
    • Level entry
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
  • Roll-in shower Grab Bars
    • Grab bars on 3 walls
  • No fold-down bench
    • Portable shower bench available
  • Roll under sink has knee clearance of 26 1/4" high x 30" wide

Other Guest Rooms

  • Guest room #1526, an accessible suite with 1 king bed (26" high) and a sofa bed, was also audited.
  • Room features were the same except for the desk having 27" knee clearance.
  • The bathroom has both a tub/shower combination with grab bars on 3 walls and a transfer shower with fixed bench and grab bars on 2 walls.
    • Each has an adjustable hand-held shower head and easy/grasp lever controls.
  • The sink has 27" knee clearance but towels and robe hook are not in reach.

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.