Homewood Suites by Hilton Chicago Downtown

Intimate and comfortable, this upscale all-suite property makes guests feel at home. It's also one of the few Chicago hotels with a pool lift. A complimentary hot breakfast buffet is offered daily and manager's reception with beer, wine, 2 entrees and salad from Monday to Thursday. All suites have a sofa bed, microwave and mini-refrigerator.

40 E. Grand Ave. (Cross Street: Wabash Ave.)
Chicago, Il 60611
Direct Reservation Number: (312) 644-2222
Reservation Fax: (312) 644-7777
Toll-Free Reservation Number: (800) 225-5466
www.homewoodsuiteschicago.com

Price Category: Mid-range

12 wheelchair adapted rooms, 3 rooms with roll-in showers

Wheelchair adapted room types

• Suite
• Smoking
• Non-Smoking
• Connecting
• 1 bed (king) + sofa bed
• 2 beds (double) + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Valet
• Nearest offsite public parking lot/garage
  • Inter Park
  • 10 E. Grand Ave.
  • 312-294-7000

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift
• Area of safe rescue (emergency evacuation area)

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Volume control on guest room phones
• TTY public phone
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • State & Illinois
• Signature guide
• Magnifier for sale in gift shop

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none
• Valet or doorman 24 hours to assist

Lobby/Reception

• Chair with arms
• Brochures in reach-54" max. for side approach
• Lowered pull-out writing surface at reception

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Toilet riser
• Step Stool
• Mini-refrigerator all rooms or on request
• Pool lift

Accessible Restaurants and Bars

• Breakfast room
  • Accessible tables
  • Buffet 36" high or less
  • Staff will assist
  • Self-serve machines in reach
• Complimentary breakfast and manager's reception each evening, with complimentary beer, wine, 2 entrees and salad

Accessible Facilities/Amenities

• Fitness Room
• Wired internet connection in room
• WiFi available
• Meeting rooms
• Drinking Fountain
• Pool has pool lift
• Locker Room/Changing Facilities
  • In unisex restroom at pool
  • Roll-in shower but no changing bench
• Laundry roomNot accessible
  • Assistance available
• Business center/Internet Not accessible
• Phone-54" max. to top control, in narrow space 44" wide

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings in but has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby, 2nd floor

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 1906

• Suite
• Connecting Room

Guestroom Bed Type/Features

• 1 king bed
• 36" space on at least one side of bed
• Room also has sofa bed
• Bed Height 26"
• Platform-type bed frame

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: thermostat, electric sockets, light switches
• Living room furniture blocks access to thermostat and window.
• No in-room safes

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Toilet height 17" to 19"
• Lowered amenities: hair dryer
• Roll-in shower
  • Level entry
  • No fold-down bench
  • Adjustable, hand-held shower head
• Roll-in shower Grab Bars
  • Grab bars on 3 walls
• No lateral transfer space.
• Towels behind toilet so not in reach

Other Guest Rooms

• Guest rooms #1808, which has 2 double beds and a tub-shower combination, was also audited.
• Room features were the same.
• In the bathroom, the door swings out and there is a 30" space for lateral transfer.
• At the time of the visit, the sink pipes were not insulated.