Comfort Inn & Suites Downtown

Located in the heart of downtown Chicago, the Comfort Inn & Suites is in easy reach of all that River North, N. Michigan Ave. and the Loop have to offer. Hotel amenities include a fitness center, wireless internet in public areas, high speed internet connection in guest rooms, bedside CD player and complimentary deluxe continental breakfast.

15 E. Ohio St. (Cross Street: State St.)
Chicago, Il 60611
Direct Reservation Number: (312) 894-0900
Reservation Fax: (312) 894-0980
Toll-Free Reservation Number: (888) 775-4111
www.chicagocomfortinn.com

Price Category: Mid-range

7 wheelchair adapted rooms, 4 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Non-Smoking
• 2 beds + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Nearest offsite public parking lot/garage
  • Westfield North Bridge
  • 15 E. Ohio
• No valet parking

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • State St. and Illinois Ave.
• Magnifier

Accessible Entrance

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Automatic door
• Level entry into building, then platform lift (bell for assistance)

Lobby/Reception

• Secondary desk for check-in
• Chair with arms
• Brochures in reach-54" max. for side approach

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Toilet riser
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Breakfast room
  • Coffee tables only
  • Buffet/self serve
  • Staff on hand to assist

Accessible Facilities/Amenities

• Fitness Room-free weights available
• Ice Machine
• Laundry room
• Meeting rooms
• Drinking Fountain
• Sauna and whirlpool not accessible
• No public phones

Accessible Public Restroom

• Men's and Women's
• Single Use/Unisex
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lower level near health club
• Mirror 45"
• Towels and soap not within reach

Elevator

• Elevator controls 54" or less
• Elevator door 32.5", car size 47"x 62"

Guestroom 1405

• Near elevator
• Near lobby
• Standard

Guestroom Bed Type/Features

• Open frame bed
• 36" space on at least one side of bed
• Bed Height 24."
• 1 queen bed

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, room safe, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls
• Desk/table has 27" knee clearance
• Closet rod not within reach range

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Tub-shower Combination
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Tub-shower Grab Bars
  • Grab bars on 2 walls
• Mirror 45"

Other Guest Rooms

• Guest room #1002, a suite with 2 beds, sofa bed and roll-in shower, was also audited.
• Room features were otherwise the same.
• The roll-in shower, which had no fixed bench, had grab bars on 3 walls.