Easy Access Chicago

W Chicago City Center

 

W Chicago City Center

This contemporary-style hotel is located in the heart of Chicago's business district, with the Willis (formerly Sears) Tower to the west and Art Institute and Symphony Center to the east. In-room amenities include a CD alarm clock, cordless phone, interactive TV and high speed internet.

172 W. Adams St. (Cross Street: LaSalle St.)
Chicago, Il 60603
Direct Reservation Number: (312) 332-1200
Reservation Fax: (312) 332-5909
Toll-Free Reservation Number: (877) 946-8357
www.whotels.com/citycenter

Price Category: Mid-range

22 wheelchair adapted rooms, 4 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Non-Smoking
  • 1 bed (queen or king)
  • 2 beds

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Provide ongoing staff sensitivity training
  • Room service available
  • Laundry service available

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Valet
  • Nearest offsite public parking lot/garage
    • Inter Park
    • 145 S. Wells
    • 312-986-5880

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
  • TTY for guest room
  • TTY for staff
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Volume control public phone
  • Visual indicators in elevator

<< Info Vision >>  

Features for People with Vision Loss

  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, restrooms, emergency exits
  • Nearest grassy/dog relief area
    • Grant Park, Adams & Michigan (5 blocks away)
  • Magnifier Public area lighting very low.
  • Minimal signage with poor contrast.
  • Braille signage on only accessible guestrooms.

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Easy grasp/lever handle or none
  • Doorman 24/7

Lobby/Reception

  • Secondary desk for check-in
  • Lowered concierge desk
  • Chair with arms
  • Brochures available from concierge.

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench
  • Toilet riser
  • Step Stool
  • Mini-refrigerator all rooms or on request
  • With advance notice, will provide whatever is needed

Accessible Restaurants and Bars

  • Ristorante WE
    • Chairs with arms
    • Accessible restroom near the restaurant
  • Bar
    • Table service
    • Chairs with arms

Accessible Facilities/Amenities

  • Fitness Room-free weights available
  • Ice Machine
  • Business Center with Internet
  • WiFi available
  • Meeting rooms
  • Public Phone-54" max. to top control for side approach
  • Drinking Fountain
  • Shops
  • Not accessible-In-room Internet connection
  • Hotel will make copies at front desk

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Mirror 40" or less from floor or tilted
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Located on 2nd Floor Women's restroom has side grab bar only

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>  

Guestroom 1706

  • Near elevator
  • Near lobby
  • Standard

Guestroom Bed Type/Features

  • 1 king bed
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 26."

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Light in reach of bed
  • Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, room safe, iron/board
  • No tight grasping/twisting: door locks, light switches, drawer pulls
  • Desk/table has 27" knee clearance
  • Windows do not open.
  • Closet rod not within reach range.

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Lowered amenities: towels
  • Roll-in shower
    • Level entry
    • Fold-down bench in reach of controls
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
  • Roll-in shower Grab Bars
    • Grab bars on 3 walls
  • Hair dryer only available by request.
  • Mirror slightly high at 43".

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.