Westin Hotel O'Hare

Westin O'Hare is just minutes from the airport. Complimentary accessible shuttle service is provided, departing the hotel approximately every 20 minutes. The hotel is located only five blocks from the Donald E. Stephens Convention Center Allstate Arena, Rosemont Theatre, and the CTA Blue Line train to downtown Chicago

6100 N. River Rd. (Cross Street: Hwy 90)
Rosemont, Il 60018
Direct Reservation Number: (847) 698-6000
Reservation Fax: (847) 698-3993
Toll-Free Reservation Number: (888) 937-8461
www.westinohare.com

Price Category: Mid-range
Smoke Free Property

14 wheelchair adapted rooms, 3 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• Connecting

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• Property has wheelchair accessible shuttle
• Complimentary service

Parking/Loading Zone

• Accessible loading zone
• Valet
• Private parking lot with designated accessible spaces
• Parking free of charge for hotel guests

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift
• Area of safe rescue (emergency evacuation area)

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Strobe smoke detector
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator

Features for People with Vision Loss

• Restaurant menu in large print
• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Large number phone
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • In front of hotel
• Signature guide

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Automatic door
• Easy grasp/lever handle or none
• Secondary Entrance
  • First set of doors manual, second set automatic.
• Doorman 24/7

Lobby/Reception

• Chair with arms
• Clipboard for check-in

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair
• Shower bench
• Shower stool
• Step Stool
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Benchmark
  • Accessible restroom in or near the restaurant
  • Large print menu
  • Chairs with arms
• Bar
  • Table service available

Accessible Facilities/Amenities

• Ice Machine
• Business Center with Internet
• Wired internet connection in room
• WiFi available
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Drinking Fountain
• Performance Space has seating space for 6 wheelchairs
• One hotel bar is up 2 steps with a steep ramp, other is accessible.
• Pool-steps and rail into pool
• Locker Room/Changing Facilities
  • Accessible lockers, benches and shower

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls lever type
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 403

• Near elevator
• Standard
• Connecting room

Guestroom Bed Type/Features

• Open frame bed
• 36" space on at least one side of bed
• Bed Height 27"
• 2 queen beds

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, room safe, closet rod, iron/board
• No tight grasping/twisting: door locks, light switches, drawer pulls

Guest Bathroom

• Door has at least 32" clearance
• Sliding Door
• Door swings out
• Door swings in but has clearance beyond door swing
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • No fold-down bench
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 3 walls

Other Guest Rooms

• Guest room #404, which has a tub-shower combination, was also audited.
• Aside from having a second set of grab bars 8"-10" above the tub rim, the room had identical features.