Easy Access Chicago

Hilton O'Hare

 

Hilton O'Hare

Located right at the airport, the Hilton O'Hare connects via underground walkways to all terminals and the CTA Blue Line to downtown Chicago. An accessible shuttle is also available. The hotel has 5 restaurants, a fitness center, accessible spa and indoor pool with pool lift. For guests with allergy related sensitivities, there are "environmentally-friendly rooms" with hardwood floors, all cotton linens, bath amenities for sensitive skin, and in-room air purifying system.

O'Hare International Airport, P.O. Box 66414
Chicago, Il 60666
Direct Reservation Number: (773) 686-8000
Reservation Fax: (773) 601-2873
www.hilton.com

Price Category: Budget

28 wheelchair adapted rooms, 9 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Suite
  • Smoking
  • Non-Smoking
  • 1 bed (queen or king)
  • Connecting

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Room service available
  • Laundry service available
  • Guest room available for persons with chemical sensitivities

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Accessible loading zone
  • Valet
  • Nearest offsite public parking lot/garage
    • O'Hare Airport

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Bedroom only
  • TTY for guest room
  • TTY for staff
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Volume control public phone
  • Visual indicators in elevator

<< Info Vision >>  

Features for People with Vision Loss

  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms
  • Interior Signage: large print, high contrast, non-glare
  • Nearest grassy/dog relief area
    • Outside entrance facing O'Hare Airport
  • Tactile map of hotel in lobby

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Automatic door

Lobby/Reception

  • Lowered counter/section
  • Lowered concierge desk
  • Brochures in reach-54" max. for side approach
  • Chairs are very low

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench
  • Shower chair (with back)
  • Mini-refrigerator all rooms or on request
  • Kit for persons of short stature
    • Step stool, reacher, pull-down closet rod

Accessible Restaurants and Bars

  • Tandiamo
    • Accessible restroom in or near the restaurant
  • Bar
    • Accessible tables, table service available

Accessible Facilities/Amenities

  • Fitness Room-free weights available
  • Business Center with Internet
  • Wired internet connection in room
  • WiFi available
  • Meeting rooms
  • Public Phone-54" max. to top control for side approach
  • Drinking Fountain
  • Pool with pool lift
    • Steps and rails into pool
  • Spa
    • Steam room accessible but not sauna
    • Adjustable height massage table
  • Locker Room/Changing Facilities
    • Changing bench, shower, toilet and sink all accessible

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Mirror 40" or less from floor or tilted
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Location-Lobby
  • Knee and toe clearance at sink blocked by wood panel

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>  

Guestroom 4101

  • Standard

Guestroom Bed Type/Features

  • 1 king bed
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 25"

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole
  • This room has exterior door bell and visual door alert.

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Light in reach of bed
  • Window Opens
  • Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, closet rod, iron/board
  • No tight grasping/twisting: door locks, light switches, drawer pulls
  • Desk/table has 27" knee clearance

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Lowered amenities: hair dryer, robe hook, towels
  • Roll-in shower
    • Level entry
    • Fold-down bench in reach of controls
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
  • Roll-in shower Grab Bars
    • Grab bars on 2 walls
  • Bench 17" wide

Other Guest Rooms

  • Guest room #4116, which is a connecting room with 1 king bed and a tub-shower combination, was also audited.
  • Bedroom features were the same.
  • In the bathroom, there was not enough space for a forward approach to the sink.
  • The tub-shower had grab bars on 3 walls and a second set of grab bars 8"-10" above the tub rim.
  • The hair dryer was not within reach range.

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.