Crowne Plaza Chicago Metro

Close to the Loop but removed from the hustle and noise, this newly renovated property has nine meeting rooms, a business center, restaurant and health club. Greektown's many restaurants are just steps away. High-speed internet access is complimentary.

733 W. Madison (Cross Street: Halsted St.)
Chicago, Il 60661
Direct Reservation Number: (312) 829-5000
Reservation Fax: (312) 602-2199
Toll-Free Reservation Number: (800) 972-2494
www.thechicagometro.com

Price Category: Mid-range

5 wheelchair adapted rooms, 3 rooms with roll-in showers

Wheelchair adapted room types

• Standard
• Suite
• Smoking
• Non-Smoking
• 1 bed (queen or king)
• 2 beds
• Connecting
• 2 beds + sofa bed

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance
• Provide ongoing staff sensitivity training
• Room service available
• Laundry service available

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Valet
• Private parking lot with designated accessible spaces
• 3 car and 1 van space near front entrance.

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• TTY for guest room
• TTY for staff
• Visual alert for door
• Visual alert for phone
• Vibrating alarm clock
• Volume control on guest room phones
• Volume control public phone
• Visual indicators in elevator
• TTY for staff located at Front desk.

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Higher watt bulbs on request
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms
• Interior Signage: large print, high contrast, non-glare
• Nearest grassy/dog relief area
  • Jackson and Desplaines.

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• 2 doors in series-adequate space between
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none
• Sidewalk from Halsted blocked by patio tables.
• Pedestrians must either use driveway or enter via Dine restaurant.

Lobby/Reception

• Lowered counter/section
• Chair with arms

Assistive Equipment for Guests with Physical Disabilities

• Shower chair (with back)
• Toilet riser
• Mini-refrigerator all rooms or on request

Accessible Restaurants and Bars

• Dine
  • Accessible restroom in or near the restaurant.
  • See Restaurant listings for full details.
• Bar in restaurant
  • Table service available

Accessible Facilities/Amenities

• Fitness Room-free weights available
• Ice Machine
• Business Center with Internet
• Wired internet connection in room
• Meeting rooms
• Public Phone-54" max. to top control for side approach
• Drinking Fountain
• Locker Room/Changing Facilities in fitness room restroom.
  • Accessible unisex restroom with bench to change.
  • No lateral transfer space by toilet.

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out or has clearance beyond door swing
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic
• Latch operable with closed fist
• Easy grasp/lever handle or none
• Located in Lobby.

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 317

• Standard
• Connecting room.
  • Connects to an accessible room.
• Balcony not accessible.
  • 3-1/2" step down.

Guestroom Bed Type/Features

• Open frame bed
• Bed Height 32"
• 2 full beds

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Lowered peephole
• Restricted maneuvering clearance at door

Guestroom Features

• Phone in reach of bed
• Light in reach of bed
• Window Opens
• Guestroom Lowered Controls: thermostat, electric sockets, light switches, room safe, closet rod
• No tight grasping/twisting: door locks
• 36" path to elements except-beds, balcony, draperies
• Limited space to maneuver/turn.
• 32" space between beds.

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls automatic or lever type
• Mirror 40" or less from floor or tilted
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll-in shower
  • Controls are lever/easy grasp
• Roll-in shower Grab Bars
  • Grab bars on 2 walls
• 2" lip into shower
• Fold down bench not in reach of controls.
• Bench size 11" x 15"
• No adjustable, hand-held shower head.