Easy Access Chicago

Holiday Inn Chicago Mart Plaza

 

Holiday Inn Chicago Mart Plaza

The Holiday Inn Chicago Mart Plaza is located across the street from the Merchandise Mart. The hotel has a restaurant, indoor pool and health club, as well as meeting rooms, business center and on-site designated parking.

350 N. Orleans St. (Cross Street: Kinzie St.)
Chicago, Il 60654
Direct Reservation Number: (312) 836-5000
Reservation Fax: (312) 828-9808
Toll-Free Reservation Number: (800) 465-4329
www.martplaza.com

Price Category: Mid-range

11 wheelchair adapted rooms, 6 rooms with roll-in showers

Wheelchair adapted room types

  • Standard
  • Smoking
  • Non-Smoking
  • 1 bed (queen or king)
  • 2 beds
  • Connecting

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Provide ongoing staff sensitivity training
  • Room service available
  • Laundry service available

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Valet
  • Private parking lot with designated accessible spaces
  • Garage has 98" clearance.

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Hearing >>  

Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
  • TTY for guest room
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Volume control public phone
  • Visual indicators in elevator
  • No staff TTY.

<< Info Vision >>  

Features for People with Vision Loss

  • Restaurant menu in Braille
  • Restaurant menu in large print
  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Higher watt bulbs on request
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
  • Interior Signage: large print, high contrast, non-glare
  • Nearest grassy/dog relief area
    • Next to parking garage, lower level.

<< Hearing Mobility >>  

Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Manual door.

Lobby/Reception

  • Secondary desk for check-in
  • Lowered concierge desk
  • Chair with arms
  • Brochures in reach-54" max. for side approach

Assistive Equipment for Guests with Physical Disabilities

  • Shower bench
  • Shower chair (with back)
  • Shower stool
  • Will store medications in hotel refrigerator.

Accessible Restaurants and Bars

  • Restaurant - Regions
    • Buffet 36" max.
    • Staff will assist
    • Braille and large print menus on request
    • Accessible restroom in or near the restaurant.
  • Bar in lobby
    • High bar/stools only

Accessible Facilities/Amenities

  • Fitness Room
  • Pool
  • Ice Machine
  • Business Center with Internet
  • Meeting rooms
  • Drinking Fountain
  • Shops
  • House phone is lowered but not public phone.
  • Pool ladders only.

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Ambulatory stall-grab bars on both sides of toilet
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Mirror 40" or less from floor or tilted
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic
  • Latch operable with closed fist
  • Easy grasp/lever handle or none
  • Located in Lobby
  • Restroom door heavy.

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>  

Guestroom 2335

  • Standard
  • Connecting room

Guestroom Bed Type/Features

  • 1 king bed
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 21."

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole
  • Door is heavy.

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Phone in reach of bed
  • Light in reach of bed
  • Guestroom Lowered Controls: door locks, thermostat, electric sockets, light switches, drapery pulls, closet rod, iron/board
  • No tight grasping/twisting: door locks, light switches, drawer pulls
  • Windows do not open.

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll-in shower
    • Level entry
    • Fold-down bench in reach of controls
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp

<< Mobility  

Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Chicago.

This is not a complete list of all the accessible lodgings in Chicago and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.