Symphony Center—Orchestra Hall

More than 200 concerts take place at Symphony Center each year, most notably by the Chicago Symphony Orchestra, whose season runs from September to June. The south end of the main entrance has push-button doors.

220 S. Michigan Ave. (Cross Street: W. Jackson Blvd.)
Chicago, Il 60604
Phone Number: (312) 294-3000
www.cso.org

Parking/Loading Zone

• Nearest offsite public parking lot/garage
  • InterPark
    231 S. Wabash
    312-322-3330

Features for People with Hearing Loss

• Assistive listening system - infrared
• Sign language interpretation - regular schedule
• Volume control public phone
• Visual indicators in elevator
• Strobe fire alarms in public areas
• Strobe fire alarms in restrooms
• Headsets available from ushers
• Sign language interpretation on request
• Captioning of performances
  • opera only

Features for People with Vision Loss

• Café menu in large print
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Elevator has audible indicators
• Programs in alternate format—large print
  • Chicago Symphony Orchestra performances only
• Orientation to theatre—on request
  • From greeters

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• Easy grasp/lever handle or none
• Push button door
  • South end of main entrance

Wheelchair Seating

• Aisle seats with moveable/swing arms
• Wheelchair access to stage/playing area
• Wheelchair access to backstage
• Total Seats - 2510
• Wheelchair Spaces - 25+
• Location
  • Main floor
  • Box level
  • Upper balcony
  • Gallery
  • Terrace
• Companion Seats
  • Fixed or moveable, alongside
• Notes:
  • For large power chairs, seating space is limited.
  • Seating charts are available online.

Assistive Equipment for Guests with Physical Disabilities

• Wheelchair

Interior Access

• Corridor/path of travel at least 36" wide

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Accessible Facilities/Amenities

• Ticketing/Box Office-36" max. counter
• Information Counter-36" max.
• Brochure rack
• Coat Check
• Gift Shop
• Public Phone-54" max. to top control for side approach
• Drinking Fountain

Accessible Bar / Snack Bar

• Counter service only
• Counter/buffet 36 max.
• Café
  • Wheelchair accessible tables
  • Table service
  • Located on 1st floor

Accessible Public Restroom

• Men's and Women's
• Access symbol identifies facility
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls lever type
• Easy grasp/lever handle or none
• Notes:
  • Restroom has 2 wheelchair stalls
  • Accessible restrooms also located on lower level, fourth, sixth and seventh floors